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CRM ONE

“My Space” – the advisor's home

Every morning a reason to open the system: what have I earned, where do I stand, what matters today?

  • My numbers: commission per month, quarter and year vs. last year, clawback account, expected payout
  • My portfolio: clients, policies, premium volume, cross-selling potential
  • My goals: progress ring, milestones, optional team comparison
  • My opportunities: contract expiries, health-insurance switch windows, birthdays, age thresholds
  • My profile: FINMA/VBV status and training with expiry warnings

Step-by-step wizards instead of endless forms

Every entry is a short, guided flow. Required fields per step, save as draft, and a summary with “what happens next” at the end.

  • Client and household, application, mandate, claim, document upload
  • Progress bar and saving as draft
  • Initial disclosure and advice record within the flow
  • Command palette (Ctrl/Cmd+K) and “+ New” everywhere

Mobile app for field advisors

Built for meetings at the client's: large targets, thumb zone, My Space as the home screen.

  • Call hand-off: click on the web, confirm on the phone, call from your own number
  • Quick logging with outcome chips and follow-up in three taps
  • Photograph a document → client → type → filed
  • On-site signature for mandates and records
  • Push reminders for appointments and deadlines

Automatic opportunities and pipeline

The system spots opportunities in your book – you decide what happens next.

  • Contract expiry minus notice period = an opportunity in good time
  • Age thresholds and life events as triggers
  • Leads and opportunities as a kanban with value and probability
  • “Not reached” counter and last call per lead

Email templates and appointments

Templates with placeholders, sent from your own mailbox and linked to the client.

  • “Not reached” – with ONE Compare including potential saving
  • Appointment confirmation with calendar invite (ICS)
  • Connect your own mailbox, emails in the client file
  • Templates per company, team or person

Health-insurance comparison with ONE Compare

In every plan: the KVG premium calculator with official FOPH premiums. As a premium add-on, ONE Compare: the comprehensive comparison including supplementary cover.

  • Basic: basic insurance for individuals and households, all regions, deductibles and models
  • ONE Compare: supplementary insurance (VVG) with our own product database, premium year 2027
  • ONE Compare: quick comparison from a policy photo or PDF, package and supplementary switches
  • ONE Compare: quote PDF and potential saving automatically in client emails

Policies, commissions and back office

The part that has to run reliably in the background.

  • Policies and contracts with household and family overview
  • Applications, pre-entry and approval queues
  • Brokerage fees and commissions, clawback account, current account
  • Documents with templates and electronic signature
  • Tasks, calendar and contact log with timeline

Personalisable

Everyone works differently. The system adapts.

  • Themes: light, dark, grey or mixed (dark navigation, light content)
  • Show, hide and drag & drop dashboard widgets
  • Role-based menus: field advisors see around six items
  • German and English, French and Italian prepared

See it for yourself.

30 minutes, your workflows, your questions. We show the system live with sample data – no obligation.